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Terms & Conditions

A Legal Disclaimer

Effective Date: [17-07-2025]

 

Welcome to Silva Studios! These Terms and Conditions (“Terms”) govern your use of our website [www.silvastudios.co.za] (the “Site”) and any services, content, and products offered through the Site (collectively, the “Services”). By accessing or using the Site, you agree to be bound by these Terms.

 

Please read these Terms carefully before using our Services. If you do not agree with any part of these Terms, you must not access or use the Site.

Terms & Conditions

1. About Us
 
Silva Studios is a design and creative studio offering services such as branding, logo design, website development, social media marketing, and related creative and digital products.
 
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2. Eligibility
 
You must be at least 18 years of age or the age of majority in your jurisdiction to use our Services. By using this Site, you represent that you meet these requirements.
 
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3. Intellectual Property
 
All content on this Site, including but not limited to logos, graphics, text, images, digital downloads, and software, is the property of Silva Studios or its content suppliers and is protected by international copyright laws.
 
You may not reproduce, redistribute, or exploit any content from the Site without express written permission from Silva Studios.
 
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4. User Content & Conduct
 
By submitting content (e.g., testimonials, project briefs, reviews) to Silva Studios, you grant us a non-exclusive, royalty-free, worldwide license to use, display, and distribute such content.
 
You agree not to:
• Use the Site for any unlawful purposes
• Transmit viruses, malware, or any destructive code
• Attempt to gain unauthorized access to any part of the Site
• Harass, abuse, or harm others
 
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5. Orders & Payment
 
When placing an order or purchasing a service, you agree to provide accurate, current, and complete information. All payments must be made upfront unless otherwise agreed upon in writing.
 
Prices are subject to change without prior notice. We reserve the right to refuse or cancel any order at our discretion.
 
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6. Refunds & Cancellations
 
Due to the nature of digital services, all sales are final. However, if you are unsatisfied with our service, please contact us and we will do our best to resolve the issue.
 
Cancellations must be requested within 24 hours of placing the order for any consideration.
 
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7. Turnaround Time
 
Project timelines vary depending on the scope of the work. We strive to deliver work promptly and will keep clients updated throughout the process.
 
Delays may occur due to late responses, incomplete briefs, or requested revisions.
 
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8. Limitation of Liability
 
To the maximum extent permitted by law, Silva Studios shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to or use of our Services or Site.
 
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9. Third-Party Links
 
Our Site may include links to third-party websites for your convenience. We are not responsible for the content or practices of those websites. Accessing third-party sites is at your own risk.
 
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10. Privacy
 
Your use of the Site is also governed by our Privacy Policy. Please review it to understand how we collect and use your information.
 
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11. Changes to Terms
 
We may update these Terms from time to time without prior notice. The latest version will always be available on the Site with the effective date. Continued use of the Site after changes means you accept the updated Terms.
 
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12. Termination
 
We reserve the right to suspend or terminate your access to the Site at any time, with or without cause or notice, if we believe you have violated these Terms.
 
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Digital Personas, AI Content, and Fictional Representation


Silva Studios may create, publish, display, or operate digital personas, virtual representatives, AI-assisted characters, or fictionalized identity-based content across its website, social media platforms, campaigns, digital communications, and other brand channels.
These digital personas, including Aisha where applicable, are created for purposes including branding, storytelling, marketing, audience engagement, creative demonstration, and the presentation of Silva Studios’ strategic, visual, and technological capabilities.


Unless expressly stated otherwise, such personas are not real human individuals. They should not be interpreted as possessing human consciousness, emotions, personal experiences, independent agency, or a real-world identity.
Certain elements associated with these personas, including but not limited to appearance, voice, personality, biography, experiences, opinions, and narrative presentation, may be fictional, enhanced, stylized, simulated, or artistically constructed.


Silva Studios is committed to transparent creative practice and does not intend to mislead users into believing that any digital persona is a real human being where this is not the case.
User Understanding and Reliance
Any interaction with a digital persona published, operated, or managed by Silva Studios, whether through website content, social content, messaging, video, campaigns, or other media, should be understood as interaction with a fictional or AI-supported digital entity directed, supervised, or managed by Silva Studios


Users must not rely on any such digital persona as a real human advisor, employee, agent with independent authority, therapist, companion, or decision-maker.
Silva Studios makes no representation that any digital persona possesses independent thought, self-awareness, personal intention, or human emotional capacity.
Intellectual Property and Ownership



All digital personas, character systems, rendered likenesses, visual identities, scripts, written content, fictional biographies, voice concepts, AI-assisted media, branding assets, and associated creative materials published by Silva Studios are the intellectual property of Silva Studios and/or its licensors, unless otherwise stated.

 


No user, third party, or organization may copy, reproduce, modify, distribute, publish, commercially exploit, repurpose, train artificial intelligence systems on, or create derivative works from any such content without the prior written permission of Silva Studios.
Prohibited Use


Users may not use Silva Studios content, digital personas, or related materials in any manner that:

  • falsely implies human identity where none exists

  • impersonates Silva Studios or its representatives

  • misrepresents the origin, purpose, or ownership of persona-based content

  • exploits, sexualizes, harasses, abuses, or defames any digital persona or related media

  • copies, extracts, scrapes, or repurposes persona assets for unauthorized commercial, editorial, or model-training purposes

  • creates deceptive, misleading, or unlawful derivative content based on Silva Studios materials

 

Silva Studios reserves the right to take appropriate action where misuse, infringement, deception, or unauthorized exploitation occurs.
Modification and Evolution

 


Silva Studios reserves the right to create, revise, suspend, replace, remove, or evolve any digital persona, including its appearance, tone, function, identity framework, narrative presentation, or technological implementation, at any time and without prior notice.
Limitation of Representation

 


The inclusion of a digital persona on Silva Studios platforms does not constitute a representation that such persona is a natural person, legal person, or independently acting entity unless expressly stated.
Any emotional connection, social attachment, or personal interpretation formed by a user in response to such content does not alter the fictional or AI-supported nature of the persona.

Contact Us

If you have any questions about these Terms, please contact us at:
 
Silva Studios
📧 team@silvastudios.co.za
📍 Based in South Africa

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